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| Frequently Asked Questions |
Where is the product manufactured and in what type of factory ?
The products are all manufactured in a licensed Pharmaceutical factory ( just as if they were medicines ) just outside Athens.
- Have you seen the factory ?
Yes, we have visited and inspected the Site and seen all the processes
- Is any testing carried out ?
Yes, on all materials both by the laboratory on site, including microbiological testing and on the finished product. We have all the certificates for each batch of product. Sometimes external labs are used as well for example when patch tests are carried out.
- What is the main ingredient ?
Organic Extra virgin Olive Oil ( certified ), sourced from the best source of oil in Crete.
- Are the products suitable for all skin types ?
Yes, particularly sensitive skin.
- Can they help with problem skin like Eczema ?
Our customers who have tried the creams tell us they can, it will vary from person to person. If in any doubt always consult your doctor or dermatologist.
- What do they smell and feel like ?
The products are rich and creamy and do not have any artificial fragrances, they have a natural botannical smell. They are also highly concentrated and last a very long time.
- Are they truly 100% natural ?
They are as natural as they can be given that all product will need a small amount of chemicals ( non harmfull ) to make the product suitable for application, about 86%.
- What evidence do you have they work ?
Many testimonials from people all over the country and in other countries. We personally use the products ourselves and did so for some time before launching them in the UK. Yes , they really do work.
- Why should we choose these products ?
Apart from what we have said above, all of which we can prove, the key points to compare are;
- We have tried and tested them ourselves, we know just how good they are.
- We know all about every ingredient , where the products are produced, i.e. an EU country with full testing and covered by the same laws as the UK. They fully comply with EC Directives.
- They are truly of the highest quality, with the purist ingredients, guaranteed.
- They are real value for money, they compare with the most expensive brand names on the market at 3/4 times the price. Actually we fervently believe they are better quality as they not only last a long time but they don't contain any harmfull chemicals.
- You don't pay for a well known name but you do get a quality product a reasonable price.
- The only real way is to try them, some products have sample sachets which we will provide free of charge with just a small postage charge to cover costs.
- We are passionate about the qualities of the product and we won't let you down on service. We are passionate about that too.
- We are happy to answer any questions in an open and honest way. We appreciate you are the customer.
- If at any stage your are not happy we'll try our best to sort any problems out quickly and fairly.
- Everyone we know who has used the products are full of praise for the effect of the product and the benefits they have brought.
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